Public accommodation refers to places or businesses that offer goods or services to the public and are required by laws like the ADA to be accessible to people with disabilities. Courts have extended this to include websites and digital services.
Why it matters:
If your business is considered a public accommodation, your website must be accessible to avoid discrimination and comply with legal requirements.
Where it’s used:
Public accommodations include retail stores, restaurants, hotels, healthcare providers, entertainment venues, and their websites or apps.
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